Total Technical Service Control with Web-Based Flexibility
Manage field and workshop operations seamlessly with our cloud-based technical service platform accessible from any device (tablet, mobile, PC) with an internet connection. Eliminate errors in repair processes while boosting customer satisfaction.
Key Modules & Features
- Cloud Access From Anywhere: Access the system instantly from any device without requiring local installation.
- Customer & Product Relations: Customer registration, fault entry, spare parts catalog, and historical service logs.
- Service Operations & Work Orders: Work order creation, spare part requests, and scrapped part management.
- Automated SMS & Communication: Instant SMS notifications for status updates and integrated support ticket management.
- Status Tracking & Audit Logs: Comprehensive status tracking showing real-time work order progress and detailed activity logging.